YOUR INFORMATION
Privacy, plainly.
Effective September 4, 2026. This notice describes how Night Answer, provided by ZTS Holdings LLC, uses information from its website, demos, and service.
Information you provide
When you call, we receive your caller ID when available and the information you share, such as your name, callback number, address, business, and service request. Our calling provider may create recordings, transcripts, and structured call summaries. The assistant’s introduction explains the demo. Please use fictional customer details when testing and do not share payment-card or other sensitive information in the call.
When you sign up, Stripe collects your email, business name, phone number, and payment details. We can see the customer and subscription information needed to manage service. Full card details are handled by Stripe, not collected by our website. We also receive information you send to support.
How we use it
We use information to answer calls, prepare callback summaries, arrange forwarding, provide support, manage trials and billing, and improve the service. If you ask for a demo summary by text, the team sends it personally through the support number. We may ask whether the service fits your business; you can decline further follow-up at any time.
Website measurement
We record basic page visits, QR arrivals, call-button clicks, checkout-button clicks, and share-button clicks with a timestamp and campaign identifiers. These records do not contain the phone number or business name you enter in a call, and a button click does not prove a call connected or a purchase occurred. Event records expire after 30 days. Temporary browser session storage helps avoid counting the same page opening twice.
Hosting providers also process normal connection information to deliver and protect the site. Checkout and phone providers operate their own systems under their own privacy policies. We do not install advertising pixels on this website.
Providers and disclosure
We use Cloudflare to host the website and basic campaign events, Vapi and its voice-service providers for calls, Google Voice for manual texts, and Stripe for payments and subscriptions. Information is shared with providers as needed to operate those functions and with the business intended to receive a caller’s request. We may disclose information where required by law or to address fraud or security concerns. We do not sell personal information.
Storage and access
Service information is retained in the relevant provider accounts for operations, support, billing, and applicable recordkeeping requirements. Call-record retention follows the configured calling-service settings; this notice does not promise automatic deletion after a fixed number of days. Access is limited to people and service providers who need it for those purposes. We use authenticated provider accounts and encrypted connections, while no system can promise absolute security.
Your choices
Decline an optional follow-up text or tell us to stop. Reply STOP to tell our team you do not want further texts. For access, correction, or deletion requests, contact [email protected] or (813) 324-5250. We may need to confirm your identity and retain records required for billing or legal purposes. Text preferences and subscription cancellation are separate; use manage billing to cancel.